Terms of Service

Refunds Policy

At Melville Jewellers we offer you 30 days to change your mind on any of your purchases from this website.

To qualify for this, the item(s) must be in unworn and brand new condition and must be returned with all the original box, instructions, guarantee and all extras (CD-ROMs etc.).

When we receive the item, we will inspect it to ensure everything is present and in its in original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed.  We aim to process all refunds within 7 days, but please allow up to a maximum of 30 days for the refund to be processed.

Earrings, belly bars or other items of pierced jewellery cannot be returned unless they are found to have manufacturing faults.

You should return it to us Registered Delivery. This way the delivery is insured.  You should also record the tracking number.

Returns address:

Michael @ MJ       or            Michael @ Mel Jwlrs 
PO BOX 30                          Shop 5a, Stammers S/C
Palmyra                                265, Canning Hwy.
WA 6157                               Palmyra WA 6157.
Australia                                Australia.

All returns are inspected to ensure that the item has not been used, and are refunded within 30 days of cancellation.  You card is refunded to the full amount, and we do not charge any 'restocking' fees.  Shipping charges are not refunded, If you have any queries about this policy then please use the Contact us option.